Privacy Policy

Effective Date: July 2, 2025

Northeast Express Transfer Inc. (“Northeast Express Transfer,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website.

This Privacy Policy explains what information we collect, how we use and protect it, how information may be shared, and the choices available to you when you visit or communicate with us through our website.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact Northeast Express Transfer through our website or otherwise communicate with us. This information may include:

Name
Telephone number
Email address
Mailing or service address
Information about your moving, relocation, transportation or storage needs
Information contained in messages or other communications you submit to us
Other information you voluntarily provide

Our website does not currently provide an online quote or estimate form, and we do not collect information through an online customer account system.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools and similar technologies. This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or webpage
General information about how visitors interact with our website

We may use Google Analytics and other website technologies to understand website traffic, improve our website and services, and evaluate the effectiveness of our marketing.

2. How We Use Personal Information

We may use information collected through our website and other communications to:

Respond to inquiries and requests
Communicate with current or prospective customers
Provide moving, relocation, transportation, storage or related services
Schedule and coordinate services
Communicate about an existing or potential service
Send requested information
Send promotional or marketing communications where permitted
Improve our website, services and customer experience
Understand website traffic and the effectiveness of our marketing
Maintain business and customer records
Protect the security and integrity of our website and systems
Comply with applicable laws and legal obligations

We do not use information collected through the website for purposes unrelated to our legitimate business operations except as disclosed in this Privacy Policy or as otherwise permitted or required by law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies.

These technologies may be used to:

Operate and maintain the website
Remember certain preferences
Understand how visitors use the website
Analyze website traffic
Measure marketing and advertising effectiveness
Support our marketing activities

We may use third-party services, including Google Analytics and advertising or marketing services, that may place or access cookies or similar technologies when you visit our website.

You can control or restrict cookies through your web browser settings. Depending on the type of technology being used, disabling cookies may affect certain website functionality.

Where our website provides cookie or privacy controls, those controls will be configured to operate as described to visitors. New York guidance emphasizes that businesses should ensure that representations concerning tracking and privacy choices are accurate and not misleading. (New York State Attorney General)

4. Google Analytics

We may use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as your IP address, device information, browser information, pages visited, approximate geographic information and information about interactions with our website.

We use this information primarily for website analytics, performance monitoring and improving our website and services.

Google may process information collected through Google Analytics in accordance with its own privacy practices and policies.

You can adjust certain privacy and cookie settings through your browser and device settings.

5. Marketing and Communications

If you provide us with your telephone number or email address, we may use that information to communicate with you regarding an inquiry, requested service, existing or potential services, scheduling, customer service or other business-related matters.

Where permitted by applicable law, we may also send promotional or marketing communications by email or text message.

You may opt out of marketing communications by following the unsubscribe instructions included in an email or by contacting us directly.

For text messages, you may generally opt out by replying STOP to the applicable message. Message and data rates may apply depending on your mobile service provider.

Opting out of promotional communications does not prevent us from sending communications that are necessary to provide a service, respond to an inquiry, or otherwise communicate with you regarding an existing business relationship.

6. How We Share Information

Northeast Express Transfer does not sell your personal information.

We may share personal information when reasonably necessary to operate our business and provide services. This may include sharing information with:

Employees and authorized representatives who need the information to perform their duties
Contractors and service providers
Website hosting and technology providers
Analytics providers
Marketing and communications service providers
Other business partners involved in providing requested services

We may also disclose personal information when we believe disclosure is reasonably necessary to comply with applicable law, legal process, court orders or governmental requests, or to protect the rights, property or safety of Northeast Express Transfer, our customers or others.

Third-party service providers that process information on our behalf may use or access information only as necessary to perform services for us or as otherwise permitted by law.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms or other online services.

If you follow a link to a third-party website, that website will be governed by its own privacy policy and terms. Northeast Express Transfer is not responsible for the privacy practices, security or content of third-party websites or services.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

8. Data Security

We take reasonable administrative, technical and physical measures designed to protect personal information against unauthorized access, use, disclosure, alteration or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

Northeast Express Transfer maintains safeguards appropriate to the nature of the information we maintain and the circumstances in which it is collected and used.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal and regulatory obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

You may choose not to provide personal information through our website. However, doing so may prevent us from responding to an inquiry or providing certain services.

You may also:

Unsubscribe from promotional emails by using the unsubscribe instructions included in the message
Opt out of applicable marketing text messages by following the instructions provided in the message
Adjust cookie settings through your browser
Contact us regarding personal information we maintain about you
Request correction of inaccurate personal information, where applicable

Certain information may need to be retained when required for legal, business or legitimate operational purposes.

11. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us through the website, please contact us so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services or applicable laws.

When changes are made, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or Northeast Express Transfer’s privacy practices, you may contact us at:

Northeast Express Transfer Inc.
4005 Hill Ave
Bronx, NY 10466

Phone: (347) 741-7080

Last Updated: August 3, 2026